Cleanliness is a large part of guest satisfaction. In the age of social media, a missed spot or unpleasant odor can result in negative online reviews and unflattering pictures posted to multiple platforms. Guest Supply and Ecolab have partnered to provide a comprehensive cleaning program that will earn any hotel five stars. Give housekeeping operations [...]
Commitment to cleanliness extends beyond rooms to entries, corridors, indoor and outdoor gathering spaces, restaurants, meeting spaces and even parking lots. Even a lone online review mentioning untidiness can negatively impact bookings. In a survey commissioned by CLR®, 86 percent of participants rated cleanliness as their top priority when researching a hotel. Guests can enter [...]
The hospitality industry evolves so rapidly that hotels must be in the know with trends and innovations to stay relevant. Last week at Guest Supply's North American Supplier Convention, territory managers were brought together with suppliers to gain insights into the trends across all categories and receive in-depth product education. Here's a look at some [...]
Modern guests expect top-notch services and amenities to maintain their investment in wellness. Their lifestyles demand adequate exercise, sleep and nutrition. Hotels can tap into this need to boost profits and give guests a retreat from their daily lives. Learn how Guest Supply can help your hotel pick up and carry the wellness torch. Aromatherapeutic [...]
More than any other time in history, pets are treated as valued members of the family. A survey by the American Hotel & Lodging Association found that 51 percent of U.S. hotels allow pets, and Trip Advisor found that 53 percent of 1,100 participants travel with their pets. Of those, 52 percent will only consider [...]
Hotels are placing more emphasis than ever on ensuring a restful experience for their guests, whether the property caters to the luxury traveler or those sticking to a budget. After all, there is no better way to ensure a memorable experience than by providing something we all desperately want and need - a good night's [...]
Guest Supply cree firmemente en la satisfacción de las necesidades de nuestros clientes sin sacrificar nuestro compromiso con la conservación. De hecho, reducir nuestro impacto sobre el medioambiente es una prioridad en todos los aspectos de nuestra compañía. That's why we are proud to partner with Clean the World, a global enterprise dedicated to reducing infection and disease in [...]
Two Roads Hospitality recently published the results of the 'State of the Meetings Industry' survey, including a forecast for expected trends to look out for in 2018 - and all signs point towards a year in which meetings and events will become an even more potent force within the hospitality industry. According to the [...]
Spring is in the air! The return of greenery and singing birds means hotels must match the atmosphere inside the hotel to the spaces outside. After a particularly harsh winter, guests want to enjoy the outdoors and explore fresh air spaces as extensions of their hotel rooms. Time to re-invest in your outdoor furniture [...]
Technology is changing the hospitality industry and hotels must embrace the widespread shift or risk being left with empty rooms. The demand for these types of enhancements is booming, meaning opportunity abounds to offer the ultimate options in comfort and convenience. Consider these tech upgrades to offer five-star customer service.Mobile Automation Mobile phones are meant [...]
